India is Uber's second biggest market: 5 Things Uber is Tweaking Its Strategy in India




Uber in China

A month or so, Uber waved the white flag in China, selling its Chinese operations to local competitor Didi Chuxing. Uber China operates in over 60 cities and serves over 40 million rides per week with an 800 strong team.

Now that the Uber China has called it quits, the focus will undoubtedly turn to the other major Asian market - India.



Uber in India

The competitive landscape in Indian ridesharing is very much a duopoly of Ola and Uber. Ola is the larger player both in terms of coverage and overall market share mainly due to its being the first mover in the Indian market.



In CNBC, it was announced recently that India is Uber's 2nd biggest market

Watch this video:

Amit Jain, president of Uber India, talks to CNBC's Martin Soong about the importance of the Indian market and how the company is customizing its services.

https://www.cnbc.com/video/2016/12/07/india-is-ubers-second-biggest-market.html



What are the 5 strategies Uber is chasing in India?

1. Going app-less

Many people in India use pre-paid data plans, only topping up their balances with small amounts of cash here and there.

To allow people to book rides without downloading the Uber app, the company lets users book rides by visiting a special website, dial.uber.com, from their smartphones. 



2. Taking payments in cash

Since few people in India use credit cards, and many lack even bank accounts, Uber lets users pay for rides in a cash.



3. Offering super-cheap motorbikes

While Uber is famed for offering rides in automobiles, it is also providing low-cost motorcycle rides. This is a bonus since the average person in India makes about $1,500 per year.




4. Enhancing its mapping

Many parts of India lack traditional systems of addresses, while poor roads and patchy web connectivity can make online navigation difficult.

In order to enhance its mapping capabilities, two senior Uber executives, both Google Maps veterans, visited India earlier this year and the company is hiring more engineers locally to address the issue.



5. Teaming up with a big Indian smartphone maker

In a new partnership announced this week, Uber is working with popular smartphone maker Micromax Informatics Ltd., which sells many low-cost models, to install its app on new phones before they are sold.



This will let owners book rides via a built-in platform on their devices without downloading or opening the Uber app, saving on data.



Uber in US:

Meanwhile, Uber is the dominant one in the US market, with rival Lyft.


Comments

  1. Every foreign IT company those who want to make a success in China market, always being faced with multiple challenges, the main issue comes from governmental side. The government would rather cultivate a domestic company comparing with forgein one.
    So predictably, Uber's china subsidiary finally aquired by its chinese competitor. Not merely due to economic reason, but also strong push from Chiese government.

    But India is a totally different case, its market is opened, and competition condition is roughly undisturbed and equal. As well as more 1 billion consumers, india has enough reason that Uber plan to strengthen its dominance and influence.

    And that's why India has much brighter future than China market.
    One is declining, howerver the other one is inclining. And most important fact is india has basic Democratic system which chinese people would never expected.

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  2. Good point. I guess a lot of Korean companies are very interested now a days in expanding into Chinese operations.

    ReplyDelete

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